Three new realizations are emerging in the government quality profession, that could eclipse and re-structure...

It never occurs to those in the quality industry that all of our standards violate a primary rule of...

When you say the word civility, you are describing perhaps the most essential component of a   peaceful,...

The Hawaiian word for government is aupuni – which also means an action of being “surrounded” or “enclosed”....

Some of us are committed to excellence in our corner(s) of government, even when un-informed politicians...